Shipping Policy
DELIVERIES
UK Customers
Unless indicated all delivery charges are accurately shown in your shopping basket.
The following locations are more costly for us to supply to, please make sure you select the appropriate delivery location:
Highlands & Islands of Scotland
the following post codes IV, HS, KA, PA, PH, ZE, TR,
Northern Ireland, Isle of Man, Isle of Wight and any non-mainland UK location
Non-UK Customers
CHECKING YOUR DELIVERIES:
Most of the larger and more valuable items that we deliver are sent using a ‘signed for’ service. Recently these carriers have become particularly awkward regarding claims for goods damaged in transit. IT IS THEREFORE VITAL, and in your own interest, to open, unwrap and inspect the goods thoroughly before signing the driver’s form (the drivers form says ‘received in good order’ above your signature). If you sign and the goods are subsequently found to be damaged it is not possible for us to help you make a claim against the carrier company and we will not replace the goods, because we did not break them and we are meticulous with our packaging.
If somebody else is going to receive the goods on your behalf (maybe a receptionist or a neighbour for instance) please tell them to inspect the goods before signing.
If you do not have time to inspect the goods or even suspect that the goods are damaged write ‘DAMAGED’ on the driver’s form next to your signature.
It is the carrier companies that have insisted that the inspection occurs, so do not be embarrassed about keeping the driver waiting – it is how they want to play it! We can’t think of any other way to protect you from careless handling.
Unfortunately we are unable accept claims for damaged goods after 24hrs of delivery.
Your Telephone Number:
Please provide your telephone number, our carriers frequently request it, failure to do so may cause delays
MAINLAND UK DELIVERY TIMES (excl Highlands):
Standard delivery times for all items that are in stock are typically 1-4 working days to most mainland UK destinations. For smaller items we used the UK postal Service. For larger items we generally pay for a 95% next working day courier service. Your parcels are collected by the carrier shortly after 12 noon each day and as it takes about 1 hour to process an order (at normal times, busy times can take longer), if you need the items to be dispatched urgently, we will need your order well before 11.00am.
Sometimes items purchased can be quite complex to test and quality control before packing and dispatch dispatch, especially if it is a large order, this can take us a few extra days and especially if we have a large number of these types of systems to deliver. We cannot rush this process so please bear with us, we really will do our best!
DELIVERY TIMES & ADDITIONAL CONDITIONS FOR:
Highlands & Islands of Scotland, Northern Ireland, Isle of Man, Isle of Wight and other Islands
1) Deliveries will take longer than other mainland destinations (extra 2-3 days typically)
2) Delivery Conditions for goods weighing over 0.6Kg that we ship by courier (does not apply to posted smaller non-valuable items):
The costs for us are high to recover and/or replace larger goods (over 0.6Kg and/or valuable) that need to be handled by a courier company from a location across water from the UK mainland and from the Scottish Highlands. We regret that goods purchased in these locations cannot be replaced if damaged, unless you are willing to pay the extra cost of shipment required to make the replacement.. If you are in any doubt as to whether your order is affected by this condition please call us and we will be happy to help you.
DELIVERY TIMES & ADDITIONAL CONDITIONS FOR:
Overseas Deliveries
1) Delivery times depend on your location (eg Europe typically 3-10 days, USA 5-15 days.
We can deliver to almost any country if we think we can find a careful courier service, but the delivery costs will vary and we regret that goods purchased in these locations cannot be replaced if damaged, unless you are willing to pay the extra cost of shipment required to make the replacement. Please contact us to arrange a quotation for a delivery.
Looking to expand your product range with reliable, competitively priced microscopy equipment from established brands? GT Vision works with resellers across the UK, offering access to a broad range of microscopy equipment, imaging solutions and accessories from leading manufacturers, alongside our own GX Microscopes range.
As a UK-based microscope specialist with over 20 years of experience, we provide resellers with more than just products. We offer competitive trade pricing, product training, technical support, sales and marketing resources, and ongoing partnership support to help you confidently sell and support microscopy equipment. Whether you're looking to add microscopy to an existing product portfolio or expand the range of equipment you can offer your customers, we can provide the products, expertise and support to help you grow.
Why Partner With GT Vision?
Competitive Trade Pricing
We offer competitive trade pricing across our range, with volume based pricing tiers allowing resellers to benefit as their sales and commitment grow. Our reseller pricing structure is designed to give partners attractive margins while providing access to a wide range of microscopy products and solutions.
Access to a Complete Range of Microscopy Equipment
As a GT Vision reseller, you can offer customers equipment across a wide range of applications and budgets. Our product portfolio includes:
- Compound and biological microscopes
- Stereo microscopes
- Metallurgical microscopes
- Digital microscopes
- Microscopes for education, research, healthcare and industry
- Cameras and imaging accessories
- Microscopy accessories and supporting equipment
- GX Microscopes
- Equipment from our named brand partners
This allows you to offer customers a complete microscopy solution while working with a single experienced supplier.
UK-Based Technical Support
You don't have to support your customers alone. With GT Vision's established servicing and technical infrastructure, resellers have access to an experienced UK microscopy team when additional technical expertise is required. Our support includes:
- Technical advice
- Servicing
- Calibration
- Repairs
- Troubleshooting
- Product expertise
Whether you need help selecting the right equipment for a customer or require technical assistance after a sale, our team is available to support you.
Product Training
We provide product training to help your sales team understand the equipment they are selling, its applications and how to position different products for different customer requirements. Training can include:
- Product and application training
- Guidance on product selection
- Sales focused product training
- Basic technical training
- Demonstrations of equipment and features
Basic technical training can also help your team handle common customer questions, with ongoing access to GT Vision's technical support team for more complex queries.
Sales & Marketing Support
We can provide resources to make selling and promoting our products easier. Depending on the partnership and products involved, support can include:
- Product images
- Specification sheets
- Product information
- Marketing support
- Support with product positioning and applications
Demo & Loan Stock
For products where a demonstration can help secure a sale, we can provide access to demo or loan equipment, helping your customers see products in action before making a purchasing decision. Full terms are available on request.
Ongoing Partnership Support
Our relationship with resellers doesn't end after an order has been placed. We aim to provide ongoing support throughout the sales process, from helping you identify the right product for a customer through to technical assistance and after sales support.
As your relationship with GT Vision develops, higher levels of partnership can provide access to additional pricing, support, training and marketing opportunities.
Reseller Partnership Tiers
We offer different levels of partnership depending on a reseller's level of commitment and performance.
Registered Reseller
Our entry level partnership for businesses looking to start selling GT Vision's microscopy equipment. Registered resellers can benefit from:
- Access to our product range
- Trade pricing
- Product and sales support
- Access to product information and sales materials
- Technical support
- Product training
Approved Reseller
For established partners with a proven track record of selling our products. Approved resellers can benefit from additional support and partnership opportunities, including:
- Enhanced trade pricing
- Deal registration/territory protection
- Demo/loan stock
- Marketing development support
- Named account manager
- Additional product training
- Enhanced sales and technical support
Premier Reseller
Our highest level of partnership for strategic, high performing resellers. Premier partners receive the highest level of support and investment from GT Vision, potentially including:
- Enhanced trade pricing
- Territory protection/exclusivity
- Demo stock
- Marketing development funds
- Dedicated account management
- Enhanced sales and technical support
- Additional training and product support
Getting Started
1. Apply to become a reseller
Complete our reseller application form with details about your business, customer base and the products you are interested in offering.
2. Agree your partnership
We'll discuss your business, requirements and the appropriate reseller partnership level, including pricing, targets and territory where applicable.
3. Complete onboarding
Get your team up to speed with product training, technical information, sales resources and ordering processes.
4. Start selling
Begin offering GT Vision's range to your customers, with ongoing access to our sales, technical and marketing support.
Whether you're looking to add microscopy to your existing product portfolio or expand your offering with access to a wider range of equipment and brands, we'd like to hear from you.
Complete our Reseller Enquiry Form below, and our Reseller Team will be in touch: